CommunicationCounts™ is a virtual learning platform designed to improve written and verbal communication. It is a series of courses, each addressing a common business scenario ranging from writing an email or report to presenting in meetings of all kinds.
Each course consists of engaging videos; animations, demonstrations and tips/techniques delivered by professional trainers who all former TV newscasters. The videos are accompanied by exercises co-developed by global enterprise learning specialists. The exercises as well as tip sheets reinforce learning and can be revisited just before you have to write an important paper or deliver a presentation.
The platform can be branded and customized for each customer. It can also be updated with the latest studies and stories on executive communication.
CommunicationCounts™ is aimed at all employees, from new hires looking to acquire foundational skills to middle managers taking on bigger leadership roles and senior leaders interested in adding impact to their communications. It is a platform that can be used in organizations of all sizes, across all sectors around the world. Indeed one Fortune 100 firm has just translated CommunicationCounts™ into 10 languages to support their global workforce.
It is the most cost efficient way to scale a core capability, communication. CommunicationCounts™:
Saves money: Provides what ordinarily requires live workshops run by professional trainers
Saves time: Employees can access the modules at their desks and work at their own pace and time of their choosing
Ensures consistency: Employees learn to write and speak using the same proven communication techniques while respecting style differences around the world
How does it Work?
CommunicationCounts™ can be consumed as a full course or in “byte”-size bits at your desk, or in a facilitated training session. A full script accompanies the modules as an option to the videos, and to increase facilitator comfort with the content.
A due diligence for written and verbal communication
The 3×3 Method for message development
The Modular Message strategy to adjust for time and audience
The effective use of visual aids from PowerPoint to props
How to grab and keep an audience
How to control fear
Make a Minute Matter
Question control techniques
The PREP method for better meeting participation and impromptu talks
How to set and keep an agenda
Tips to handle video conferences and maintain engagement
How to adjust for any audience including international audiences